Every day help for our customers

At RogerNet, we know that reliable internet is only valuable when you have the support to match it. That’s why we offer everyday help to all our customers.

Q: What kind of help can I expect from RogerNet?

  • 24/7 Customer Support: Our team is always available to answer your questions and solve connection issues.

  • Technical Assistance: Skilled technicians are ready to assist with WiFi installation, IPTV setup, or troubleshooting in Monrovia and across Liberia.

  • Step-by-Step Guidance: From registration to equipment setup, we provide easy instructions so you stay connected without stress.

  • Personalized Solutions: Whether you’re a student, family, or business, we design packages to fit your internet needs.

  • Secure & Reliable Service: With RogerNet broadband solutions, you enjoy high-speed broadband in Liberia that is safe, stable, and affordable.

Answer: With RogerNet, you don’t just get internet, you get a partner that provides everyday help, every step of the way.

If you need more help

Please feel free to contact us directly; we’ll gladly assist you.

  • +231-888-380-978
  • aalphonsorogers433@rogernet.net
  • Tweh Farm Community Bushrod Island Monrovia-Liberia
  • Yes. At RogerNet, we make payments easy and secure. Customers can pay using Visa and MasterCard, as well as popular local options like MTN Mobile Money and Orange Money. This flexibility ensures you can choose the payment method that works best for you.
  •  Yes, you can securely pay for your RogerNet services using credit cards, including Visa and MasterCard. We also accept mobile money payments (MTN Mobile Money, Orange Money) and cash at our service centers for your convenience.
  • RogerNet, the best internet company in Liberia, offers multiple secure and convenient payment options for all our customers. To make paying for your high-speed broadband in Liberia, IPTV services, or WiFi installation in Monrovia easy, we accept:

    • Visa and MasterCard credit/debit cards for quick and secure transactions

    • Mobile Money services (MTN Mobile Money and Orange Money) for local convenience

    • Bank transfer directly to our official RogerNet company account

    • Cash payments at our authorized RogerNet service centers

    With these options, RogerNet ensures that every customer can enjoy affordable internet packages in Liberia with safe and reliable payment methods.

  • Yes! At RogerNet, customer satisfaction is our priority. You can return products within 7 days of delivery if they are defective, damaged, or not as described. Items must be in original packaging with all accessories included.

    To request a return, please contact our support team at rogernet433@gmail.com / aalphonsorgers433@rogernet.net, and we will guide you through the process. Approved returns will be refunded within 5–7 business days using the original payment method.

  • Using a promotional code on RogerNet is simple:

    1. Add Items to Your Cart: Browse our website and select the products you want to purchase.

    2. Proceed to Checkout: Go to your cart and click on the checkout button.

    3. Enter Your Code: In the designated field labeled “Promo Code”, type or paste your code.

    4. Apply the Discount: Click “Apply” to see the discount reflected in your total.

    5. Complete Your Purchase: Finish your order using your preferred payment method.

    If you experience any issues, our support team is ready to help at rogernet433@gmail.com / aalphonsorogers433@rogernet.net

  • All RogerNet gift certificates are valid for 12 months from the date of issue. Please make sure to use your certificate before the expiration date.

    For any questions or assistance, contact our support team at rogernet433@gmail.com / rogernet433@rogernet.net

  • At RogerNet, we ensure the timely delivery of all prepaid orders. If your goods are not delivered within the expected timeframe, please contact our support team immediately at rogernet433@gmail.com / aalphonsorogers433@rogernet.net or +231-888-380-978

    We will investigate the issue and ensure that your order is either delivered promptly or refunded as per our Refund & Returns Policy.

  • At RogerNet, you can request an exchange or refund for products that are defective, damaged, or not as described.

    1. Contact Support: Email us at rogernet433@gmail.com / aalphonsorogers433@rogernet.net with your order details and reason for exchange or refund.

    2. Return the Product: Send the item back in its original packaging with all accessories.

    3. Processing: Once we receive and inspect the product, your refund or exchange will be processed within 5–7 business days.

    For any questions or assistance, our team is always ready to help.

  • Yes! At RogerNet, we accept Visa and MasterCard for all online orders, making it simple and secure to pay for your internet equipment, IPTV services, and other products.

    For any payment issues, contact our support team at rogernet433@gmail.com. / aalphonsorogers433@rogernet.net

Go top